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Contact Billie Customer Service

How to Reach a Person at Billie

Verified Contact Information

Toll-Free Number:

  • 1-888-820-7422
Call Now

Customer Service:

hello@mybillie.com
Send Message

Billie Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Billie Phone Number
1 (888) 820-7422
Average Hold Time
Less than 1 minute
Average Calls duration
1 minute
Most Popular Billie Email Address
hello@mybillie.com
Billie Live Agent Availability
59% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
View full overview

How to Contact Billie Customer Service?

Most Popular Number:

(888) 820-7422
Total calls: 713 Issues resolved: 15 Last call: May 23, 2026

The Billie Contact Phone Number is a dedicated line for customer service inquiries. This toll-free number, (888) 820-7422, is designed to provide immediate assistance to customers who may have questions, need support, or wish to address any issues they are experiencing with Billie's products or services. It's important to note that the response time may vary depending on the volume of calls and the nature of the inquiry. However, Billie aims to offer timely and helpful support to all customers. For those who prefer to communicate via Billie Phone Number, this line is a reliable option to get in touch with the customer service team.

The Billie Customer Service Email Address, hello@mybillie.com, serves as a direct channel for customers to reach out to Billie with their concerns, inquiries, or feedback. This email address is monitored by the Billie customer service team, ensuring that all messages are addressed in a timely manner. Whether you have questions about your order, need assistance with a product, or wish to provide feedback, sending an email to the Billie Headquarters is a straightforward way to get in touch with the team. It's recommended to include as much detail as possible in your email to help the customer service team understand and address your issue effectively.

The Billie Headquarters is located at 100 Crosby Street, Suite 301, New York, New York 10012, United States. This address marks the central hub for Billie's operations, where the company's executive team, customer service representatives, and other key personnel are based. For customers who wish to send physical correspondence, such as letters or packages, this is the official address to use. It's also a location where Billie may host events or meetings with customers or partners. If you're planning a visit or need to send something to Billie Support, this address will ensure your communication reaches the right department.

Billie Support Hours are from Monday to Sunday, covering the period from 10:00 am to 5:00 pm Eastern Time. This schedule indicates the times during which customers can expect to receive assistance from Billie's customer service team. Whether you're calling to inquire about a product, need help with an order, or have any other questions or concerns, you can reach out to Billie during these hours. It's important to note that these hours are in Eastern Time, so customers in other time zones may need to adjust their calls to Billie Headquarters accordingly.

PissedConsumer Club

Contact Information

Billie Website:

Billie Help Center:

Corporate Office Address:

Billie Inc.
100 Crosby Street, Suite 301
New York, New York 10012
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 10:00am - 5:00pm

More contact details

Summary of Billie Customer Service Calls

713 TOTAL
CALLS
00:34 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Billie?

Activation/ Cancellation Question:

  • “Need to cancel my account”
  • “Need to cancel”
  • “Cancel order preparing to ship”

Shipping and Delivery Question:

  • “Shipping adress”
  • “Never received order”
  • “Weird shipment”

Account Question:

  • “Subscription”
  • “Modify subscription”
  • “Suspend subscription for 6 months”

Payments and Charges Question:

  • “Charged 2 months n never received my refills”
  • “Charged 2 months in row n never received my razors”
  • “Charged my account too soon”

Product/ Service Question:

  • “Default product”
  • “Damaged product”
  • “Error”

Request for Information Question:

  • “I can't update my subscription. I also can't contact a human being to discuss my account”
  • “Trying to stop razors, need to speak to rep please.”
  • “Have a question”

Return/ Replace Question:

  • “Change of address”
  • “Change subscription”
  • “Want a replacement razor because of malfunction”

Refund Question:

  • “Need a refund”
  • “Refund”
  • “I want my money back and want card info off immediately”

Cards Question:

  • “Update card”
  • “Change credit card number on fill for auto shipment”

Staff Question:

  • “Stop service”

Website/ Application Question:

  • “Website not working”

Other Question:

  • “Incomplete order”
  • “Ghost friend”
  • “Order calming serum wipes”

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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